Refund policy

Returns

We’ll happily refund your purchase if you’re not absolutely satisfied, within 30 days of delivery. Must be in original condition with original case and tags in which they were sent.

Returns are available for full-priced Sunglasses and Blue Light Glasses. Gift Cards are non-refundable. Final sale items are not eligible for refund. For example; If you purchased during our Buy One Get One Free or Buy One Get 2nd 50% off promotion.

RETURN PROCEDURE

Visit Avialas.com Returns and sign up with your order number & billing zip code
Select which products you'd like to return then follow the instructions to print the return slip and shipping label. A shipping charge of $5.00 will be deducted from your refund.
Package your return in the Avialas box, along with the invoice and printed return slip. Pack your return in a well-padded box to prevent damage in transit. Sunglasses must arrive in good condition, with tags and case.
Your refund will be issued to the original form of payment.
Please expect 14 business days for your order to be processed, once we receive it. During peak season, allow extra processing time due to higher than normal volumes. You’ll receive an email confirmation when your return is completed. Please note: Depending on your issuing bank, your credit may not show until your next billing cycle.
Any order discrepancies or damaged items received must be reported within 5 days of delivery. Include your order number, a brief description of the issue & a picture of the sunglasses. Send to info@avialas.com

We're NOT responsible for orders delivered to an incorrect address supplied by the sender. Please check your shipping info twice.

WARRANTY

SUNGLASSES & BLUE LIGHT GLASSES

For manufacturing defects, replacements are available within 12 months of purchase. Warranty does not cover scratches, accidental damage caused by general use, fading or peeling of frames or the loss of screws due to neglect. Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses do not make them eligible for exchanges.

Contact info@avialas.com for more information

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: 14707 South Dixie Highway, suite 320, Palmetto Bay Florida 33176, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.